EYEFIYABOUT

We ran the factory side. Then we switched sides.

Between a brand founder's drawing and a factory floor's reality there is a gap — of language, of incentives, of 0.3mm. Orders die in that gap quietly: a spec misread, a line substituted, a defect shipped and denied. Eyefiy was started by people who ran a factory and spent decades engineering inside them — and then chose to sit on the brand's side of the table, because the gap itself was the job. The factory can't fool us. That is the entire company.

01THE WORKING RULE

Problems go on the table

At inspection, defects get photographed and posted to the shared group with the factory — the day we find them. More than once a factory boss has asked us to keep findings out of the group and "handle it privately". We post anyway.

Not to embarrass anyone. Problems discussed under the table don't get fixed; pressure on the table is what moves a rework queue. The same rule points outward: the defects, the held batches and the reroutes end up written up in our factory notes and on LinkedIn, with the numbers attached.

It costs us something. It reads as friction to factories used to quiet arrangements, and it shows our customers an industry that most suppliers spend money hiding. We think that trade is the entire basis of trust in this business.

A gloved hand holds a frame while the other hand photographs it with a phone, over inspection sheets and a technical drawing

FIG. A1 QC bench, Wenzhou — defect photos go to the shared group same-day close ✕

FIG. A1 QC bench, Wenzhou — defect photos go to the shared group same-day
02THE TEAM

Four people, in public

Everyone here posts their own work on LinkedIn — the merchandising mess, the engineering pushback, the weeks something went wrong. If you want to know who you'd be working with, read them before you write to us.

Sean, at work

FIG. T1 close ✕

01 CO-FOUNDER, CEO — YOUR FIRST AND LAST CALL

Sean

Ran his own eyewear factory before starting Eyefiy. Speaks brand and speaks factory floor. Reads every inquiry himself.

Sean on LinkedIn →
Henry, at work

FIG. T2 close ✕

02 CO-FOUNDER, HEAD OF PRODUCT — 25-YEAR EYEWEAR ENGINEER

Henry

Twenty-five years of eyewear engineering, years of it inside factories that supplied major international eyewear groups. He is the reason we say no to structures that will fail — with a better one attached.

Henry on LinkedIn →
Joyce, at work

FIG. T3 close ✕

03 MERCHANDISER — YOUR ORDER, DAY TO DAY

Joyce

Tracks every open order through sampling, production and shipping. When you ask "where is it and what changed", Joyce answers with specifics.

Joyce on LinkedIn →
Jennie, at work

FIG. T4 close ✕

04 QC — THE LAST PAIR OF HANDS BEFORE YOURS

Jennie

Runs inspection: incoming materials, in-process checks, the final count before packing. The defect photos in our notes come off her bench.

Jennie on LinkedIn →
03BOUNDARIES

What we are not

NOT THE CHEAPEST QUOTE A quote that wins on price alone usually wins by skipping steps. Ours carries the engineering review, the holds, the reroutes and three QC gates — that's work, and work is in the price.
NOT A BULK MILL 300 per model is a floor, not a ceiling — runs of several thousand per model are welcome, and larger. What we don't do is race-to-the-bottom private label, where price is the only spec that matters.
NOT A FACTORY We are a production partner inside the Wenzhou and Shenzhen clusters — Wenzhou for the industry's mid-range, Shenzhen for its high end. That position is the point: orders go where their grade belongs, and when a line underperforms, we move the work. A factory selling you its own line never will.
NOT EVERYWHERE We serve independent brands and distributors in the US, UK, Europe, Canada, Ireland, Australia, New Zealand, and Brazil / LATAM, plus selected markets in Africa and the Middle East.

Read the notes. Then decide if we sound like your kind of supplier.

The factory notes are the most honest brochure we can offer.